Hi All!
Thank you so much for your interest in our awesome products!
Here’s the brief wholesale terms and conditions we have.
1. Minimum Order Value
For first time customers of DK USA Inc the minimum order value is $100.00 Repeat order MOQ is $50.00
2. How to place order
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Submit your order via our wholesale site at www.taperunner.com
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You must be a registered user to view this site. If you have not yet registered, please go to the web site, click on "Log In" then "Create New Account". Follow the prompts and submit your information.
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Please have an order form or the web site available when calling so that you can reference item numbers.
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Email your order to wholesale@taperunner.com. We can provide an order form to you via email.
3. MSRP
Products or goods purchased from DK USA Inc shall only be sold at the manufacturer’s suggested retail price (MSRP). In the event the Wholesale Account chooses to place the products or goods for sale at a discount, the Wholesale Account shall not discount the products more than 10% below MSRP. Permission for special sale events beyond the 10% discount by the Wholesale Account must be requested in writing.
4. Wholesale Pricing
All prices are listed in US dollars. All authorized retailers will receive 50% off the MSRP, plus the cost of shipping. Prices are subject to change without notice. We will provide free shipping for any orders over $300.00. We cover the cost of postal insurance for any shipments through USPS.
5. Returns
Returns must be made in writing directly to Head Office within 7 days of delivery date quoting invoice number and reasons. No returns are acceptable without DK USA Inc prior approval and delivery instructions for transport. Shipping will be charged. For any goods returned as ‘unsuitable’ there is a re-stocking charge of 15% plus shipping chargeable to customer. Please email us with details of the product prior to returning it.
6. Payments
DK USA Inc accepts credit card (MasterCard, Visa, Discover, and American Express) All credit card payments currently do not incur a merchant fee.
7. Net 30 Terms
You may also apply for credit terms with us by filling out an application form with at least three credit references. You may also get a credit application by request via our Contact Us page after a minimum transaction of $1,000.00. Checks returned due to insufficient funds could be considered fraud and subject the check writer to prosecution and fines. However, we understand that usually there is no criminal intent and in these circumstances we will only charge the customer a reimbursement for bank fees and other incurred costs.
8. Shipping
Shipping is not included in the cost of goods. On all orders freight will be charged on each invoice at a rate of 7% per invoice total, a minimum charge of $25.00 will apply. Orders over $300.00 are eligible for free domestic shipping.
9. Damages and Defects
Please inspect all shipments immediately upon arrival. Please contact DK USA Inc at wholesale@taperunner.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
10. Delivery Window
Please allow at least 2-3 days from the time of your order for completion of items. Larger orders may require more time; please contact us for information about availability.
11. Backorders
Out of stock goods will be back-ordered and shown on your invoice. If back-ordered goods are in stock at the time of your next order they will be added to your order without duplication. Outstanding back-orders will be shown on each invoice. If you wish to cancel any back-order or not have back-orders listed at all, please inform us.